Privacy policy
Last updated 10/27/2026
Flaum Pilot is the internal business system of Flaum Appetizing Corp (“Flaum”, “we”). It is used by Flaum’s staff and sales representatives, on the web at flaumpilot.com and in the Flaum Pilot app for Android. This policy explains what information the system holds, why, and the choices you have. It is not offered to the public: an account is created only by Flaum.
What we collect
- Your account: your name, work email address, and, if you add it, your phone number; the roles and access Flaum has given you.
- Signing in: the time of each sign-in, whether it was from a computer or a phone, and the one-time codes used to confirm it is you. Sign-in is kept by a secure cookie on your device.
- Your work in the system: what you create or change (for example a report you save, a note on a record or a payroll approval), recorded with your name and the time, so the company has a trail of who did what.
- Company business records: sales, customers, items, vendors, invoices, and, for sales representatives, the pay terms and commission figures Flaum keeps for them.
The app does not use your location, contacts, camera, microphone or photos, shows no advertising, and contains no advertising or tracking code. We do not sell information and do not share it for advertising.
Why we use it
Only to run Flaum’s business: to let you sign in securely, to show you the information your role allows, to calculate sales reports and representatives’ pay, to keep an audit trail, and to keep the system working and secure.
Who processes it for us
Information is stored and handled by service providers working for Flaum, only to run this system:
- Supabase — the database and sign-in service.
- Cloudflare — hosting of the website and the app’s pages.
- Microsoft — sending email such as invitations and reports.
- Twilio — sending text messages: sign-in codes, and work alerts to those who turn them on.
- Anthropic — answering questions asked of the built-in Analyst, using the sales figures on screen. It is used only when someone asks the Analyst a question.
Accounting figures are read from Flaum’s own QuickBooks; Flaum Pilot never writes to it. Information may also be disclosed where the law requires it.
Text messages
A person receives text alerts only after turning them on in their own alert settings in Flaum Pilot and giving a mobile number there; the same settings offer email instead or as well. The alerts are work notices, never marketing. Reply STOP to any message to stop them and HELP for help; message and data rates may apply. See the terms and conditions.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third party.
How it is protected
All traffic is encrypted in transit (HTTPS). Access is limited by role, so each person sees only what their job needs; sign-in can require a second step; and every change is recorded with who made it.
How long we keep it
Business records are kept for as long as Flaum needs them for its business and as the law requires (for example tax and payroll records). An account that is removed can no longer sign in; its audit trail is kept so the company’s records stay complete.
Your choices
You can ask to see the information held about you, to correct it, or to have your account and personal details deleted, by contacting Flaum below or your administrator. Removing the app from your device deletes nothing held on our side, and signing out removes the sign-in cookie from your device.
Children
Flaum Pilot is a workplace system for adults and is not directed at children.
Changes
If this policy changes, the new version is published on this page with a new date.
Contact
- Flaum Appetizing Corp
- 288 Scholes Street, Brooklyn, NY 11206
- info@flaums.com
- 718-821-1970